Privacy Policy

1. Company Information

2. Information We Collect

We may collect and process the following personal information:

  • Personal Identification Information: Name, email address, phone number.
  • Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Your Data

We collect data through:

  • Direct Interactions: Filling out forms or corresponding with us by mail, phone, email, or otherwise.
  • Automated Technologies: Interaction with our website using cookies, server logs, and other similar technologies.
  • Third Parties or Publicly Available Sources: Analytics providers like Google Analytics.

4. How We Use Your Data

We use your personal data for the following purposes:

  • Service Delivery: To provide and manage our services.
  • Communication: To communicate with you, including sending newsletters and promotional materials.
  • Improvement: To improve our website, products, and services.
  • Legal Compliance: To comply with legal obligations and protect our legal rights.

5. Data Sharing

We do not share or sell your personal data to third parties. However, we may disclose your information to:

  • Service Providers: Third parties who provide services such as website hosting, data analysis, payment processing, order fulfillment, information technology, customer service, email delivery, auditing, and other similar services.
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities.

6. User Rights

You have the following rights regarding your personal data:

  • Access: Request access to your personal data.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data.
  • Restriction: Request restriction of processing your personal data.
  • Data Portability: Request transfer of your personal data to another party.
  • Objection: Object to processing of your personal data where we are relying on a legitimate interest.

To exercise these rights, please contact us at hello@brisbanewebsitedesign.com.au.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include:

  • Anti-virus Software
  • Customer Relationship Management (CRM) Systems
  • Secure Sockets Layer (SSL) Encryption

We comply with the Australian Privacy Principles as per the Office of the Australian Information Commissioner (OAIC).

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor and analyze website usage, performance, and traffic. This includes:

  • Google Analytics
  • Google Console
  • Bing Webmaster
  • Facebook Pixels

You can manage your cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

11. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have inadvertently collected such data, we will take steps to delete it.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: